Impact Landscaping & Irrigation - Jupiter, Florida

Machaela Brabham

So many complaints regarding this company. Took them nine weeks to stand up our front tree that was leaning from the hurricane. We have been requesting a new back palm since July and apparently it won’t be replaced until second quarter next year… Our grass is always dead, they never pick weeds unless you put in a request, even though we pay for that with our HOA. The lawnmower has crushed our gutters and chipped our back spraycrete countless times. They close out tickets before work is even completed.

Bo Jahna

I couldn’t be more pleased with the work Impact Landscaping did on my home. From start to finish, they were professional, attentive, and truly passionate about what they do. Carolynne listened carefully to my vision and offered creative suggestions that elevated the entire project. Their attention to detail, craftsmanship, and commitment to quality were evident every step of the way.

What really stood out was their clear communication and reliability. They showed up on time, kept me updated throughout the process, and completed the project on schedule. The transformation of my yard exceeded all my expectations.

It’s also great that they are family owned a locals from south Florida. If you’re looking for a landscaping company that goes above and beyond, Impact Landscaping is the one to call!

Douglas W. Bush (Doug)

Although I like the landscaping around my house and in the Cresswind Palm Beach Community, however, I do have issues with IMPACT Landscaping. First, a landscaper on a large lawnmower came into the back gate, and shredded shrubs, and some were even mowed down completely, along the pool deck. It took 6 months before they were replaced. Now those shrubs are dead. I also have 4 shrubs on the other side of my pool that have not grown and are now dying. A gate to my backyard was torn off the hinge by the landscaper on a mower (and now, after complaining to the HOA about 9 months ago they cut my grass with a weedwhacker). "John" showed up after my French bulldog got out (before I realized the gate was torn off the hinge) and was missing for over 4 hours! John said he'd be back on Friday or Monday (2 to 5 days later) to fix the gate. Three weeks later, he showed up with another person. I asked him when the gate would be fixed. He said "sometime next week." It has been 3 months now and the gate still has not been repaired or replaced. John refused to accept that the guy on the lawn mower hit the gate and caused it to come off the hinge. No one except the landscapers, and pool guy (with a small cart) use that gate. Also, landscapers come to cut the grass, however the guy who blows the pool deck deliberately (while I watch him) blow the mulch DIRECTLY INTO THE POOL! I usually just go out and skim the pool, but now there is just too much garbage that immediately falls to the bottom. These issues, in my opinion, are just completely unacceptable for any landscaping company. John, of IMPACT Landscaping, lacks interpersonal and communication skills, as well as personal integrity and honesty. He DOES NOT represent IMPACT Landscaping as a professional and certainly is not an ambassador of the Company. If I owned this company, I'd terminate him immediately. Other homeowners seem to have the same issues and agree that John is NOT GOOD for IMPACT. Also, landscapers need to know that it's unacceptable to deliberately blow debris into a pool. I'm surprised I even need to say anything. I'm showing photos of my pool today immediately after watching the guy blow the debris in my pool. I'll add the dead and dying shrubs in a day or so. If IMPACT does not address the issues, I'll certainly be looking for another landscaper in the future. If IMPACT responds favorably to my requests, I will GLADLY rewrite my review with updated photos. That would make me and IMPACT happy. I'm trusting you do the right thing since our HOA has no influence with John.

David Perrel

Carollyne did a fantastic job landscaping our courtyard after pool construction. Impact created my backyard paradise I had envisioned. I’m extremely satisfied with the end result.

Nico G

Absolutely abhorrent and poor excuse for a “landscaping” company. We’ve had a tree get blown over 6 months ago and can’t even get an online ticket to stand the tree back up, meanwhile they can attend to the community center palm trees that are 4x the size of ours. All they do is mow(while breaking your gutters) and any covered panels, and use blowers. Our new home community there’s a multitude of issues consisting of not maintaining irrigation so yards are dying out, no weeds being pulled, dead trees and shrubs not being removed. I’d rather do the landscaping myself instead of including Impact in our HOA fees.

James Gale

Lucus is the best! I wanted a new 'palm tree island' installed in a side yeard, and some viburnum added in the back. Within one business day of contacting Impact, we had a time scheduled for him to come out. He had some great ideas, we got HOA approval and yesterday they were completed. Lorenzo and his team worked to make sure we had the palm trees oriented exactly as we wanted, and left the place looking like the trees had always been there. The cost of the project was incredibly reasonable. Can't speak highly enough of Impact, Lucus, Lorenzo, nor his team. Well done to all

Nicole W

Impact does the landscaping in my community, so I assumed they would be a good company to use for additional landscaping. I was wrong. Out of the 10 plants they planted along the lake side of my patio, 3 are completely dead and 2 are at deaths door. What’s more disappointing is the lousy customer service. I was told by Tarren (sales guy) they would warrant the plants for 3 months if anything were to happen. I started calling at month 2 when I noticed these plants weren’t doing well and all I’ve gotten is the run around. They assure you that someone will call back, but they never do. Stay away from these guys. They obviously don’t stand behind their work or care about their customers. Another landscaper told me the plants likely died because they plant on top of clay instead of using an adequate amount of soil.

Keith McElroy

Reckless driving is unacceptable, especially when operating a company vehicle. This morning, Truck 260 was observed on the 710, weaving between vehicles and exceeding the posted speed limit by approximately 30 mph. It’s concerning to see such behavior from someone driving a clearly marked vehicle. Why represent your organization in this way?